Liberty Fuel Mate App
Privacy Statement and Privacy Policy
Liberty Fuel Mate (App) are brought to you by Liberty Oil Convenience Pty Ltd (LOC). a wholly owned subsidiary of the Viva Energy Group Ltd.
LOC operates the Apps, in connection with the products and services available at selected service stations operated by companies in the Viva Energy Group Ltd. Information about LOC and how to contact LOC can be found at https://www.libertyconvenience.com.au/
Your personal information collected via the Apps will be managed in accordance with our Privacy Statement and Privacy Policy.
PRIVACY STATEMENT
How & When personal information is collected in the Apps
We collect personal information directly from you when you register for and/or use the Apps. We also collect information about you from the service stations and offer partners.
We may collect your contact details, email address, payment details and information about your use of our Apps and the device you are using (including numbers that identify your device, IP address, geographic location of your IP address, and of your device where that is relevant to the goods, services and information we are providing, cookie information, and user preferences).
Why personal information is collected in the Apps
Your personal information will be used to administer your account, process your transactions, communicate with you about your account, the Liberty Fuel Mate App services and any offers (in accordance with your preferences in the relevant App), and secondary purposes such as fraud assessments and temporary geolocation identification which is activated each time you open or use an App for the purpose of tailoring offers based on your location and to help you identify nearby service stations which are App compatible.
Additionally, the information you provide to create your account in the Liberty Fuel Mate App will be used to facilitate you with single sign on for the Liberty Fuel Mate App, and vice versa.
Disclosures of information in connection with the Apps
We will from time to time need to disclose your personal information with our related bodies corporate and to third parties in order to administer your account, provide and implement offers and promotions. Some of our service providers are located or have servers overseas and personal information may incidentally be stored in such servers.
How to access or correct your personal information in the Apps
You can access and change your Liberty Fuel Mate App account personal information through your Liberty Fuel Mate App by following the prompts.
How to delete your account in the Apps
You can request to delete your account (and any personal information collected via the Apps) in either App at any time. To request the deletion of your account (across both Apps), you can:
- log into your account on the Liberty Fuel Mate App App;
- go to the settings section;
- go to “My Profile”;
- go to “Personal Details”; and
- select “Request to Delete Account”.
- This will then be sent to our customer service team to action.
- You will be notified via email or phone call after this has been received to confirm this change.
Once your account has been deleted, it cannot be restored and will be deleted from the Liberty Fuel Mate App. If you wish to use the Liberty Fuel Mate App in the future, you will need to make a new Account.
When you delete your account in an App, we will use reasonable steps to delete or de-identify any personal information you provided to us via the Apps, except where such information is required to administer any services or goods which you have requested from us, protect our business and systems from fraudulent activity, to debug and identify errors that impair existing functionality or where we are required to retain it under applicable law.
Deletion of your account in the Apps will not impact any information you provide to us outside of the Apps, in other interactions you have with the companies in our group.
To view our website privacy policy, please see our privacy policy here.
